Holly James has been with DECA Health, Inc. since 2003. Prior to joining the team, Holly worked as a lead Cardiac Recovery RN and general Recovery Room nurse at Toledo Hospital in Toledo Ohio and achieved numerous customer service awards. She served as Chief Nursing Officer for West Central Surgical Center in Ohio, then transitioned to Director of Nursing for DECA Health, Inc.
As the Chief Nursing Officer, Holly provided a vision and direction for clinical staff throughout our health system that emphasized exceptional customer service. She has built effective structures and processes to ensure nursing care stays within the framework of evidence-based practice, with a focus on delivering the best possible quality outcomes. Holly manages all clinical and facility inspections regarding risk management, infection control, and emergency preparedness. Holly is an active member of ASCA and manages AAAHC accreditation for all DECA Health Surgery Centers. Holly is HIPPA compliant certified, regulates patient satisfaction, and documents clinical trends and data.